Questions or problems? Email us any time.
Contact — [email protected]
Including the app name (EEECHAK), your device model and OS version helps us answer faster.
My Lifetime or Room Pack purchase is gone.
Tap "Restore purchases" in the in-app store, signed in to the same Apple ID / Google account.
The background isn't cut out.
Clear photos where the object stands out from the background cut out best. Photos that can't be cut out go up as a photo with rounded corners.
There are several objects in my photo.
When adding, you can pick one of the subjects.
Where are room videos saved?
In your Photos app (gallery). Keep the app open while it's being made.
What happens if I delete the app?
Rooms, shelves and cutouts are deleted with it. Original photos stay in your Photos app.